Usability Testing for Survey Research

Spring 2020



Familiar with fundamentals of questionnaire design either through work experience or having taken Surv 630


This course introduces the concepts of usability and usability testing and why they are needed for survey research. The course provides a theoretical model for understanding the respondent-survey interaction and then provides practical methods for incorporating iterative user-centered design and testing into the survey development process. The course provides techniques and examples for designing, planning, conducting and analyzing usability studies on web or mobile surveys.